Privacy Policy
At Ummah Essence, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We may collect:
- Your name, email, and phone number
- Shipping/billing address
- Payment information (processed securely)
- Purchase and browsing behavior
- Device and location data (for analytics)
2. How We Use Your Information
We use your information to:
- Fulfill orders and send updates
- Respond to customer service inquiries
- Send you marketing emails or SMS (if you opt in)
- Improve your experience on our store
- Comply with legal and security requirements
3. Marketing & Communication
With your permission, we may send you:
- Promotions and offers
- New product announcements
- Reminders or abandoned cart emails
You may opt out at any time using the unsubscribe link or replying STOP to SMS.
4. Sharing Your Information
We never sell or rent your data. We only share with trusted providers (Shopify, Klaviyo, payment and shipping services) to complete your order or communicate with you.
5. Data Security
Your data is securely stored on encrypted servers via Shopify. We keep it only as long as needed for our services or to meet legal obligations.
6. Your Rights (GDPR Compliant)
As an EU resident, you may:
- Access or correct your personal data
- Request deletion
- Withdraw consent at any time
- Request data portability
📧 Email us at info@ummahessence.com to make a request.
7. Cookies
We use cookies to:
- Understand website traffic
- Personalize content
- Improve functionality
You can manage cookies in your browser settings.
8. Contact
For questions or concerns about your privacy:
📧 info@ummahessence.com