FAQ - Ummah Essence

What is Ummah Essence?

Ummah Essence is a faith-driven fragrance brand inspired by the Sunnah. We create premium scents that remind men of their purpose — to worship with intention, sincerity, and excellence.

Are your fragrances for Muslims only?

Not at all. While our brand is rooted in Islamic values, our scents are for any man who appreciates quality, purpose, and refinement.

Are your fragrances alcohol-free?

Our fragrances are not alcohol-free. However, we use high-quality industry-standard perfumery alcohol, which many scholars have permitted for use in non-consumable products like perfumes. If you have specific preferences or concerns, we recommend researching or asking a trusted scholar.

Where do you ship to?

We currently ship across Denmark, the EU, and select international countries. If your country isn't available at checkout, feel free to reach out.

How long does shipping take?

Denmark: 1–3 business days
EU countries: 3–6 business days
Rest of world: 6–10 business days

Please allow 24–48 hours for order processing.

Can I choose a pickup location in Denmark?

Yes, we offer free local pickup point delivery through GLS or other local carriers. You’ll be able to select your pickup location at checkout.

Do you offer free delivery?

Yes — all door deliveries in Denmark are free on orders over 499 DKK. Pickup point delivery is free for all orders.

Can I return or exchange my fragrance?

Due to the nature of our products, we cannot accept returns unless the product arrives damaged or incorrect. If there’s an issue, please email us at info@ummahessence.com, and we’ll make it right.

How do I use my discount code?

If you signed up to our newsletter, your discount code was shown on screen after signup and emailed to you. You can apply it at checkout before finalizing your order.

Need help or have more questions?

Reach out to us any time at info@ummahessence.com and we’ll be happy to assist you.